ABOUT US

Posted by Ben Thomas on

We have some messages from customers who would like to place an order but doubt since we have not  any online review .

Since that I  would like to post screenshot of past and recent orders , tracking number with delivery confirmation , and share some  real pictures from actual items .

We are real company with real items and service , all question and requests usually answered within 1-24 hours .

All items checked for quality before shipping , and safely packaged .

For  standard  shipping it take 12-21 business days and it FREE of charge .

For DHL Express  it take 6-8 business days  and will cost extra , you will have this option at the checkout .

We accept return or exchange for new unused items only . 

Return :

for items with the reason "don't like " , "not happy " (for some reason)   or customer made mistake ordering wrong size or color  , you are responsible for return shipping cost .

If we send damaged item please contact us within 1-2 days with pictures which determinate defect , we will replace or refund for free of charge .

If customer specified wrong home address and item was not delivered  please contact us .

if  customer decide cancel order or change his/her mind after order has been shipped , we not be able to process cancellation request , however once you get it your order , you  can send it back for refund  ,in this case you responsible  for shipping return .

 

 

 

  

 


Share this post