Shipping And Delivery Policy



SHIPPING COSTS:

Shipping Cost depends from ordered items quantity and selected delivery speed . You will have an option to select them at the checkout process. 

Free Shipping for the orders over $200 in single order .

SHIPPING DESTINATIONS: 

WorldWide 

LOST/MISSING PACKAGES:

Besunny not liable if incorrect address is placed during the checkout process. Please make sure your billing and shipping address is correct before processing order.  If for some reason we mistakenly sent order to the wrong destination , we take fully responsibility to resend order at no additional charge but it usually  happen very rare since our shipping system automatically  catch  provided shipping address by customer.

CUSTOMS:

Besunn.com  is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.). But in real time it never happened  

ORDER PROCESSING TIME:

Order preparation and processing  time usually takes about 2-3 business days and not included in scheduled delivery shipping time . Please note that. For current stock availability reason some items can be processed  little longer and we will inform you if that happens.

All orders placed on Friday/ Saturday /Sunday , usually  shipped on following Monday /Tuesday/Wednesday .

TRACKING INFORMATION: 

You should receive  shipping confirmation with attached tracking number to  your registered Email which do you use at the time of filling "SHIP TO" FORM  . Please be sure that you wrote and spell your email correctly and it have to be in  active receiving mails status , otherwise you missing to get that mail .Using tracking number you be able check your current  order location and expected delivery day .

my tracking says  “NO INFORMATION AVAILABLE AT THE MOMENT”.

it  usually takes approximately 2-5 business days ( after you receive tracking number) to be update them on the system. If there is no updates after 5 days , please  contact us . As soon as  tracking appear on the system please click on  "Tracking History" to see full details .

TRACKING HAVE NO MOVEMENTS OR UPDATES already within few days .

It absolutely normal and happen with all orders with no exception , please no panic or stress your self !  It happen since order should pass custom clearance and as soon is complete , you will see updates day by day with estimated delivery day . Custom Clearance can take 7 days and up . Unfortunately it out of our control and we not be able to push them for faster process . Please just be patience and your order should arrive in offered time schedule.

SHIPPING TIME:

for USA ;

Standard USPS First Class International Mail approximately take  18-35 business days and  not included Sat-Sun-Holidays. 

Express USPS International  takes 10 -12 business days not included Sat-Sun-Holidays. 

for Euro Union Country / Canada/ New Zealand / Australia

have approximately same delivery schedule as USA  but since strict custom control may take additional few days.


WILL MY ITEMS BE SENT IN ONE PACKAGE?

For security and logistical reasons, orders which have few items may be sent in separate packages.You will get separated tracking number for each one .
If you have any other questions, please contact us and we will do our best to help you out.

CONTACT US

Address: 308 Woodcreek dr, Suite 101 Bolingbrook, IL 60440, United States

Phone: +17188094578

Email: bsales@besunn.com