Thanks for visiting and shopping at Besunn.com , following are the terms and conditions that guides Shipping Policy.
Shipment processing and delivery time.
All orders will be prepared and shipped within 1-3 business days (Not included Sat-Sun and public Holidays ) .Orders placed on Friday , will be shipped in following Monday -Tuesday and it take usually 15-35 business days to order deliver , however some States and Country's can experienced significant delay since COVID 19 , so if it happen with your order we kindly would like to ask you wait extra days .
Once order was shipped , we do not accept any requests for different shipping address .
Shipment confirmation & Order Tracking.
You will receive a Shipment Confirmation email from Besunny once your order has shipped containing your tracking number(s). First tracking updates about orders acceptance should appear within 1-3 business days .
Ether you pay using Amazon Pay or Credit Card , tracking # and order details will be sent directly to your registered e-mail and do NOT be posted in your amazon account ( note for "Amazon Pay "customers ) Any trouble to find tracking # please contact us using Contact Form or directly to our email with provided order number .
Please do not worry if you do not see tracking movement it is absolutely normal since order should pass custom clearance and it take few days . It happen with 100% orders with no exception . Once order release by custom , updates will upper immediately and you be able check order status day by day with estimated delivery day . You will get screen shots samples in your shipping confirmation email how tracking updates are going .
If you wish to get your order faster within 12-15 business days , we offer worldwide DHL shipping , you will get this option at the checkout moment. Please specify your phone number , it required by DHL . Tracking number will be updated after 3 business days and within 9-12 business days arrive with required signature confirmation .
Delivery to UK, Australia, New Zealand , Canada can take 21-35 business days when using standard shipping method , with same shipping policy and rules .
Customs, Duties and Taxes
Besunn.com is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.). But in real time it never our happen .