Thanks for visiting and shopping at Besunn.com , following are the terms and conditions that guides Shipping Policy.
Shipment processing and delivery time USA .
For all orders take 2-3 BUSINESS days to process prior to shipping (Not included Sat-Sun and public Holidays ) .
If we cannot fulfill your order we will contact you. If your order is received on a Friday, it will be shipped on next following Monday-Tuesday and it take usually 15-35 business days for delivery .
Some States and Country's can experienced significant delay since COVID 19 , so if it happen with your order we kindly would like to ask you wait extra days .
If no delivery within 45 business days , we will resend order for free of charge.
Once order have shipped , we do not accept any requests for different shipping address or cancellation.
Shipment processing and delivery time to Canada / New Zealand / Euro Union Country's .
For all orders take 2-3 BUSINESS days to process prior to shipping (Not included Sat-Sun and public Holidays ) .
If we cannot fulfill your order we will contact you. If your order is received on a Friday, it will be shipped on next following Monday-Tuesday and it take usually 21-35 business days for delivery .
Some States and Country's can experienced significant delay since COVID 19 , so if it happen with your order we kindly would like to ask you wait extra days .
Once order was shipped , we do not accept any requests for different shipping address or cancallation.
If no delivery or within 45 business days , we will resend order for free of charge .
Besunn not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the Buyer (tariffs, taxes, etc.)
Shipment confirmation & Order Tracking.
You will receive a Shipment Confirmation email from Besunny once your order has shipped containing your tracking number(s). First tracking updates about orders acceptance should appear within 1-3 business days .
If it no updates on tracking number within 5 business days after you get them , please contact us at sales@besunn.com .
Since many customers made mistakes on their selected order sizes, we decide create Manual Payment Invoice for each order. It mean after you "COMPLETE ORDER" with your order details ( type of item, shipping address , phone number and email ) , we will send you personal invoice including all order details . Please review them again cafully , then you can complete final purchase . If you find any error , just contact us .
Please do not worry if you do not see tracking movement after order was accepted and processed by USPS , it is absolutely normal since order should pass custom clearance and it take few days . It happen with 100% orders with no exception . Once order release by custom , updates will upper immediately and you be able check order status day by day with estimated delivery day . You will get screen shots samples in your shipping confirmation email how tracking updates are going .
If you wish to get your order faster ,we offer Worldwide Express Shipping ( 10-15 Business days ) , you will get this option at the checkout moment. Please specify your phone number , it required by shipping Carrier . Tracking number will be updated after 3-4 business days and within 10-15 business days , order should arrive to your destination .
Delivery to UK, Australia, New Zealand , Canada can take 21-35 business days when using standard shipping method , with same shipping policy and rules .
Customs, Duties and Taxes
Besunn.com is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.). But in real time it never our happen .