Shipping Policy

Thanks for visiting and shopping at Besunn.com , following are the terms and conditions that guides Shipping Policy.

Shipment processing and delivery time USA .

For all orders take 2-3 BUSINESS days to process prior to shipping (Not included Sat-Sun and  public Holidays ) .

If we cannot fulfill your order we will contact you. If your order is received on a Friday, it will be shipped on next following  Monday-Tuesday and it take usually 15-35 business days for delivery  .

Some States and Country's  can experienced significant delay since COVID 19 , so if it happen with your order we kindly would like to ask you wait extra days . 

If no delivery within 45 business days , we will resend order for free of charge.

 Once order have  shipped , we do not accept any requests for different shipping address or cancellation.

 

Shipment processing and delivery time  to Canada / New Zealand /  Euro  Union Country's .

For all orders take 2-3 BUSINESS days to process prior to shipping (Not included Sat-Sun and  public Holidays ) .

If we cannot fulfill your order we will contact you. If your order is received on a Friday, it will be shipped on next following  Monday-Tuesday and it take usually 21-35 business days for delivery  .

Some States and Country's  can experienced significant delay since COVID 19 , so if it happen with your order we kindly would like to ask you wait extra days . 

Once order was shipped , we do not accept any requests for different shipping address or cancallation. 

If no delivery or within 45  business days , we will resend order for free of charge .

Besunn not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the Buyer (tariffs, taxes, etc.)

Shipment confirmation & Order Tracking.

You will receive a Shipment Confirmation email from Besunny once your order has shipped containing your tracking number(s). First tracking updates about orders acceptance should appear  within 1-3 business days . 

If it no updates on tracking number  within 5 business days  after you get  them  , please contact us at  sales@besunn.com .

Since many customers made mistakes on their selected order sizes, we decide create Manual Payment Invoice for each order. It mean after you  "COMPLETE ORDER" with your  order details ( type of item, shipping address , phone number and email  ) , we will send you personal  invoice  including  all order details .     Please review them again  cafully ,  then you can  complete  final purchase . If you find any error , just contact us .

Please do not worry if you do not see tracking movement after order was accepted and processed by USPS  , it is absolutely normal  since order should pass custom clearance and it take few days . It happen with 100% orders with no exception  . Once order release by custom , updates  will upper immediately   and you be able check order status  day by day with estimated delivery day . You will get screen shots samples in your shipping confirmation email  how tracking updates are going .

If  you wish to get your order faster  ,we offer Worldwide Express Shipping ( 10-15 Business days )  , you will get this option at the checkout moment.  Please specify  your phone number , it required  by shipping Carrier  . Tracking number will be updated after 3-4  business days and within 10-15   business days ,  order should arrive  to your destination .

Delivery to UK, Australia, New Zealand , Canada can take 21-35  business days when using standard shipping method  , with same shipping policy and rules .

Customs, Duties and Taxes

Besunn.com  is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.). But in real time it never our happen  .